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Bristol Post
Bristol Post
Entertainment
Catherine Murphy & Emma Flanagan

Angry Aldi shoppers claim they will NEVER use self-service tills despite successful trial

Budget supermarket Aldi's attempt to introduce self-service checkouts in their stores is not going down well with shopper online, despite in store trials being successful.

Following a trial at their Glascote store in Staffordshire the retailer said they would now be rolling out the tills in four more stores, reports the Liverpool Echo.

An Aldi spokesperson said: “Following positive feedback, we’ve extended our trial of self-service checkouts to four more locations to further improve the customer experience.”

Despite it not being clear at this stage whether or not the tills will be rolled out across  all  Aldi stores in future, shoppers have still hit back at prospect.

In comments on the Echo's What's On Facebook page, many were quick to state they would not be using them.

One user said: "I wouldn't use them. Pay for staff checkouts a lot of us like a bit of chat with a real person not a machine."

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Another said: "Self service is taking away people's income and will be slower using a machine. No machine can go as fast as a Aldi till operator person."

A third said: "Well I won't be using them."

The four new locations which will be getting self service tills as part of Aldi's on going trial include Woodgate in Leicester, Manchester Arndale, Bishop's Stortford in Hertfordshire and Bedford.

However, some shoppers did support the thought of being able to use self-service tills at Aldi stores.

One user said: "At last, hate having to queue when you only have a few bits."

Another added: "I think it's a great idea and a way for a bargain superstores to keep the prices even lowersix tills one staff member the rest will be busy loading the shelves as they can never keep up.

"I like hands off service to be honest."

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