An Post has moved to alleviate customer fears about deliveries from the UK as DPD announced it will be suspending services to Ireland.
Issues have arisen due to Brexit-related issues with customs documentation, with many delays and some delivery trucks even being sent back due to incorrect documents.
An Post has now said that while some delays can be expected to its services from the UK, it has made steps to ensure services continue to operate.
They had received a lot of queries from customers following DPD's announcement about its services in Europe from the UK.
A spokeswoman for An Post said:
- In response to queries arising from the decision of DPD to suspend deliveries due to issues with required Brexit-related customs documentation, An Post confirms that it is trading fully and smoothly with almost all of the UK online retailers for whom it delivers across Ireland
- An Post has put in place a digital solution for all its UK retailers which simplifies the process and enables seamless despatch and immediate delivery. 95% of An Post’s UK Retailer customers have opted to use this digital system
- While some delays should be expected due to UK retailers bedding in their new data requirements prior to shipping, the majority of items despatched through the An Post digital systems are released for immediate delivery on arrival into Ireland
- An Post is helping its UK Retailers to iron out any issues arising for them from Brexit-related changes
