Here's good news if you have or are making Amtrak reservations before May 31: If you decide to cancel your ticket and want a refund, you can get one. The only catch: You must call.
The number is (800) 872-7245 (USA-RAIL). The refund cannot be completed on Amtrak.com or the Amtrak app.
Amtrak is also waiving change fees for reservations before the end of May. Reservations may be modified by phone, Amtrak.com or the app.
Coronavirus has hit the passenger railroad company hard. Amtrak's ridership has dropped about 95%, said Olivia Irvin, Amtrak media relations, and some service has been cut, including the high-speed Acela trains between Boston and Washington.
The Pacific Surfliner, the popular coastal train, is operating on a reduced schedule from San Diego to San Luis Obispo, Calif.
Amtrak is selling only about half its seats on every train so passengers can follow social distancing guidelines, Irvin said.
The Centers for Disease Control and Prevention is discouraging nonessential travel and offers guidance on how to evaluate your trip.
