A Leeds taxi firm has launched an investigation into claims that a 91-year-old grandmother was 'taken advantage of'.
Chris Spencer says his grandmother's trip from Leeds General Infirmary to Guiseley on Tuesday, August 13 was paid for by the NHS.
But he claims that when she arrived at her destination the Amber Cars Leeds driver asked her for cash, saying he was 'really hungry and had no food'.
His grandmother then agreed to hand over around £20 in total, he says.
Mr Spencer said: "The fact this man has taken advantage of an elderly women is extremely disconcerting, if he has done this to her I dread to think how many people he has spun the same sad tale to.
"The fact she offered it I understand, due to my grandmothers nature, he fact he took it is morally wrong.
"It is simply taking advantage of a very vulnerable woman."
Mr Spencer also tweeted Amber Cars Leeds and received a response.
The company wrote: "Thank you for bringing this to our attention. Please be assured that we are looking into this as a matter of priority and a full investigation will be launched."
Plans to install CCTV in every taxi and private hire vehicle in Leeds are being explored by Leeds City Council.
Under the current system, the council encourages drivers to install cameras in their vehicles and offers to subsidise the cost of installation (up to £250) but it cannot make them do it.
Leeds City Council states that mandatory CCTV systems introduced by other councils have had 'positive' results for drivers and passengers.
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