Amazon Web Services suffered a major outage early Monday that disrupted online platforms including Snapchat, Robinhood and Amazon's broader offerings, though the tech giant said that by 7 a.m. Eastern that the issue had been "fully mitigated." Amazon stock was flat in early trading.
AWS is the leading cloud-services provider and provides the infrastructure for much of the broader internet beyond Amazon.com. The website Downdetector showed that users reporting outages starting at 3 a.m. for sites including Amazon, Zoom, Snapchat, Coinbase and Lyft.
AWS first acknowledged the issue at 3:11 a.m., on its blog for service updates. Two hours after that, the cloud services provider said the issue stemmed from its Amazon DynamoDB database software system. By 6:35 a.m. Eastern, Amazon described the issue as "fully mitigated" with "most AWS Service operations are succeeding normally now."
Coinbase wrote on X that it was seeing "early signs of recovery" while Robinhood said it was "back online."
AWS has suffered outages before. A prominent one in 2021 knocked out services across many websites for several hours during the holiday shopping rush in 2021. Bloomberg called it the "day the internet paused."
Amazon Stock Trading Flat
Shares were trading largely flat near 213.08 in recent premarket trades on the stock market today.
It has been a rough year for Amazon stock, with shares down 3% year-to-date entering Monday. That's the worst overall performance among tech giants in the so-called Magnificent Seven.
AWS has been a concern for investors, though separate from any outage issue. The bigger question has been how the cloud platform stacks up against Microsoft, Google parent Alphabet and Oracle in winning AI-related cloud business.
Amazon is scheduled to report third-quarter earnings results on Thursday, Oct. 30.
