Amazon's Singapore quick delivery stalls as demand overwhelms at launch
Employees work at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar Su
SINGAPORE (Reuters) - Amazon.com Inc's Prime Now quick delivery service in Singapore, which launched on Thursday and kicked off its push into Southeast Asia, has been overwhelmed by demand, preventing it from taking on fresh orders.
"Due to great customer response, delivery windows are currently sold out," Amazon said in an emailed statement on Friday. "We are rapidly opening up new windows to ensure we can continue delighting customers in Singapore."
Local media reported the app was notifying users that delivery was unavailable. A Reuters check, however, showed the service to be functioning.
An employee works at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar Su
Amazon launched its two-hour delivery service in Singapore on Thursday, marking the e-commerce giant's biggest push into Southeast Asia and its first head-on battle with Chinese rival, Alibaba Group Holding Ltd.
The Prime Now Singapore app promises to deliver items as varied as eggs, drills and nappies within two hours.
Employees work at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar Su
(Reporting by Aradhana Aravindan; Editing by Christopher Cushing)
Employees work at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuAn employee works at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuEmployees sort out merchandise at Amazon's fulfillment centre ahead of the launch of their Prime Now service in Singapore July 27, 2017. REUTERS/Edgar SuEmployees work at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuPeople pass a signage at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuEmployees work at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuAn employee works at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuShelves of merchandise are pictured at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuA general view of a building housing Amazon's Prime Now fulfillment centre (C) in Singapore July 27, 2017. REUTERS/Edgar SuAn employee passes shelves of merchandise at Amazon's Prime Now fulfillment centre in Singapore July 27, 2017. REUTERS/Edgar SuThe Amazon Singapore website announcing deliveries in Singapore is seen in this illustration photo July 27, 2017. REUTERS/Thomas White/IllustrationA woman passes a wall sign at Amazon's Prime Now fulfilment centre in Singapore July 27, 2017. REUTERS/Edgar Su
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