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Liverpool Echo
Liverpool Echo
World
Jessica Sansome & Jess Flaherty

Amazon insider warns public Alexa is recording our conversations

Amazon's popular Alexa gadget is listening to our conversations.

Many people have worried the digital assistant- who answers our questions on the weather, gives us recipe ideas and will even tell us jokes on demand - could be listening in on our private conversations.

But now, those concerns have been confirmed by an Amazon insider.

Manchester Evening News reports an ex-Amazon exec told  BBC's Panorama special, Amazon: What They Know About Us, that he turns off Amazon's Alexa "whenever [he] wants to have a private moment."

This is because Alexa works on 'wake words' which means sometimes it can pick up false ones when you're not interacting with it and start recording.

Despite this shocking revelation, it's not always full conversations being recorded and could just be little sound bites.

An Amazon spokesperson has previously said: "To help improve Alexa, we manually review and annotate a small fraction of one per cent of Alexa requests.

"Access to data annotation tools is only granted to a limited number of employees who require them to improve the service, and our annotation process does not associate voice recordings with any customer identifiable information.

"Customers can opt-out of having their voice recordings included in the fraction of one percent of voice recordings that get reviewed."

How to find the conversations and delete them:

  1. Open the Alexa app
  2. Go to the Settings menu
  3. Select Settings
  4. Select Alexa Privacy, and then select an entry or review a specific date range
  5. Tap the text you want to hear, and then click the Play icon
  6. If you want to delete a recording, simply tick the empty box next to it, and tap ‘Delete Selected Recordings’

You can now tune in to the Liverpool Echo's early-morning news headlines on the Amazon Echo and other Alexa-enabled devices.

Click on  this link and then open up the Echo's briefing service in the Amazon Alexa app.

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