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Daily Mirror
Daily Mirror
Business
Bethan Sexton & James Andrews

Aldi apologises after customer discovers "cow's eyelid" in minced beef packet

Aldi has apologised to a customer after he discovered what looked like a "cow's eyelid" inside his packet of minced beef.

Harry West from Sunbury-on-Thames, Surrey said he was left in "disbelief" after spotting the clump of "eyelashes" two weeks ago.

The 28-year-old shared photos on social media that show the "eyelid" next to the open packet of £2.39 mince.

The image shows a flesh-coloured lump with what appear to be long, dark hairs attached.

Harry took to social media to warn other shoppers about the mince.

He posted the photos with the caption: "After waiting a week to be contacted I find it within my right to show consumers of your products what I found in a packet of your mince.

What Harry spotted (Harry West / Deadline News)

"What looks to be the eyelid from hopefully a cow. This was in a packet of your 15% fat beef mince dated the 16th June.

"I have yet to be contacted by head office but I am extremely disgusted with it, especially as that should definitely not be in the mince.

"Hopefully this will speed up the process to be contacted, I also still have the packaging with the eyelid.

"Everyone feel free to share, god knows what else has actually been put in there."

Harry's post has disgusted social media users.

Billy Hardy wrote: "Eeeer" with a vomiting emoji.

And Trent Philips joked: "Not to be winked at."

People were ptretty unimpressed on Facebook (Facebook)
The official contents of the pack (Harry West / Deadline News)

Harry explained how he felt when he found it: "I was just sat down to eat dinner.

"I only had one mouthful and then spotted that.

"I fished it out and couldn't actually believe what it was.

"It made me feel sick, it makes you question what else is in it.

"I'm waiting for someone from Aldi to contact me.

"I've sent them an email with the pictures also a Facebook message with no response hence why I made the status, as I feel this should have been taken care of quicker."

Aldi has since apologised and Harry revealed he has been offered £50 as a goodwill gesture.

An Aldi spokeswoman said: "Our supplier has robust processes in place to prevent foreign objects from entering production.

"We have apologised to Mr West that this product didn't meet our usual high standards and have provided him with a full refund."

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