100s of titles, one news app for just $10 a month.
Dive Deeper:
Airport 'nightmare' as passengers landing in Spain find bags scattered across floor
A holidaymaker says passengers had to sort through 60-70 bags dumped on the terminal floor after a conveyor belt broke
Spain holiday 'nightmare' as passengers land at Malaga Airport and find luggage scattered across floor
"There were 60 or 70 bags all over the floor. People had to go through the bags themselves"
'Nightmare' start to Malaga holiday as passengers find bags dumped on floor
One person said there were around '60 or 70 bags all over the floor'
Woman on Mallorca holiday forced to spend £700 after suitcase wasn't put on plane
Jill flew to Palma from Manchester but her suitcase wasn't brought on the plane
One subscription that gives you access to news from hundreds of sites
Mixed bag at Manchester Airport as some complain about 'disgraceful' security queues - while others 'sail through'
Airport bosses say you should arrive three hours before your flight
Birmingham Airport passengers fury at two-hour wait to pick up their luggage
Travellers at Birmingham Airport have taken to Twitter to vent their frustrations after apparently being told they'll have to wait…
Get all your news in one place
Latest National news:
Australia election 2022 live: Anthony Albanese promises to ‘bring Australians together’ as Liberals mull inner-city rout
Labor on track to gain a majority in a lower house with an expanded crossbench, but minority government still a…
Read news from The Economist, FT, Bloomberg and more, with one subscription
Learn More
Homes of the Hunter: As comfortable as country can get
Jim Kellar visits a property so stunning in its attention to detail that it's inspirational.
Why I love this paw-fectly delightful flower
Kangaroo paws are not scented, nor particularly useful except in the most elegant of floral arrangements, the kind I can't…
Lake Mac Arts website a 'one-stop-shop' for cultural events
"The diversity of what we have now is excellent, from opera to DJ sets to contemporary dance. A few years…
Tony Abbott and Scott Morrison have emptied the Liberals’ broad church
The party has been routed in its metropolitan heartland – the moderate wing has been decimated
From analysis to good news, read the world’s best news in one place
Western Australia: The state that made Anthony Albanese Australia’s next prime minister
Western Australia turned the tide in tight election to return Labor to power and make Anthony Albanese Australia's next prime…
Scott Morrison’s faithful downcast as second election miracle falls short
Soft aimless jazz replaces news coverage at the Liberal reception in Sydney with bewildered supporters trying to piece together what…

Airport 'nightmare' as Manchester passengers landing in Malaga find bags scattered across floor

By Ethan Davies

A holidaymaker from Rochdale says his Spanish holiday got off to a ‘nightmare’ start after finding his flight’s bags dumped across the terminal floor.

Phil Burke, who was flying to Malaga to celebrate a friend’s birthday, said passengers were forced to sort through their luggage on the floor after a conveyor belt broke. To make matters worse, Phil said, no staff were on hand to help with the sprawl of suitcases.

Mr Burke, who is also a councillor for Middleton, said some holidaymakers were so desperate they stuck their heads through the entrance to the conveyor belt to ask for assistance — but none was forthcoming. He told the Manchester Evening news: “It’s been a bit of a nightmare.

“We were 20 minutes late with leaving, but we got through security alright. We went downstairs [at Malaga] and two conveyors had stopped. There were 60 or 70 bags all over the floor. People had to go through the bags themselves.

“There was no-one around to ask for assistance. It only needed a key to turn it back on. It took 25 minutes to get a rep from Tui to come down — he said they were fixing the other one. People were sticking their heads through the gap to shout to get their bags sorted. They had connections [to catch].”

Passenger Phil Burke said it took 25 minutes to find his bag in this pile (Phil Burke)

Ultimately, it took Phil 25 minutes to find his bag, and says he is ‘alright’ and not lost anything in the chaos. However, there was some more panic as another flight from Leeds-Bradford was set to land shortly after, adding to the pile of suitcases.

Phil continued: “What started out to be a nice break to celebrate someone’s birthday — we have been 20 minutes late and this. I just felt sorry for the people have to make connections.

“There was no help whatsoever. It took about 25 minutes [to get my bag]. I have got it, I’m alright. There were still quite a few people after me.”

Despite flying out from Manchester, which has faced numerous issues over the past few weeks with queues, Phil said the terminals ‘ran like clockwork’ that morning. He added: “Check in was alright, security was fine. I was there at 2am, four hours before my flight. I did not want to risk turning up two hours before getting stuck.

“There was quite a lot of people at 1.40am. It was a reasonable size queue. We went straight through security, that opened at 3am. It’s nice that it is another airport and not Manchester!

“We took it in our stride. The people were quite nice in making sure they got everyone their bag. That’s just Manchester people for you.”

Manchester Evening News has contacted Malaga airport for comment.

Sign up to the Mancunian Way newsletter to get an in depth look at the biggest stories from our region every weekday

What is inkl?
The world’s most important news, from 100+ trusted global sources, in one place.
Morning Edition
Your daily
news overview

Morning Edition ensures you start your day well informed.

No paywalls, no clickbait, no ads
Enjoy beautiful reading

Content is only half the story. The world's best news experience is free from distraction: ad-free, clickbait-free, and beautifully designed.

Expert Curation
The news you need to know

Stories are ranked by proprietary algorithms based on importance and curated by real news journalists to ensure that you receive the most important stories as they break.

Dive Deeper:
Airport 'nightmare' as passengers landing in Spain find bags scattered across floor
A holidaymaker says passengers had to sort through 60-70 bags dumped on the terminal floor after a conveyor belt broke
Spain holiday 'nightmare' as passengers land at Malaga Airport and find luggage scattered across floor
"There were 60 or 70 bags all over the floor. People had to go through the bags themselves"
'Nightmare' start to Malaga holiday as passengers find bags dumped on floor
One person said there were around '60 or 70 bags all over the floor'
Woman on Mallorca holiday forced to spend £700 after suitcase wasn't put on plane
Jill flew to Palma from Manchester but her suitcase wasn't brought on the plane
One subscription that gives you access to news from hundreds of sites
Mixed bag at Manchester Airport as some complain about 'disgraceful' security queues - while others 'sail through'
Airport bosses say you should arrive three hours before your flight
Birmingham Airport passengers fury at two-hour wait to pick up their luggage
Travellers at Birmingham Airport have taken to Twitter to vent their frustrations after apparently being told they'll have to wait…
Get all your news in one place