An airline is being accused of profiting from the demise of rival Thomas Cook by more than tripling the price of a family-of-four's holiday forcing them to cancel.
Sarah Deacon, from Fillingham, Lincolnshire, was preparing to go on an all-inclusive holiday to Fethiye in Turkey with her family in October half-term.
The 39-year-old booked the seven-day break with her husband James at around 2.30am on Monday, September 23 - just before Thomas Cook announced that the company had collapsed.
But, soon after, the pair realised that their original price had more than tripled since they had made the booking, reports LincolnshireLive.
This has left them and their son Noah, 9, and daughter Amelie, 1, heartbroken.
From £1,5000 to nearly £5,000
Ms Deacon said: "We got an email saying our payment was pending. We saw that Thomas Cook had gone under and then we were told there was an issue with our booking.
"When I tried to ring them they had closed all the phone lines as they were so busy - I didn't have access to my booking online as it was still pending so there was absolutely no way of getting in contact.
"I went back to the original email and the price had risen from £1,500 to just under £5,000. They have dropped down a little bit since but it is still far beyond what we can spend."
She continued: "At the moment we are ringing round travel agents trying to find another holiday but it's very difficult to find anything.
"My son helped us pick out the hotel and we've now had to tell him that we aren't going there. It does seem like they [Jet2] are taking advantage."
Jet2 and other travel companies such as Ryanair and Tui have received criticism for hiking up their prices since the news of Thomas Cook's collapse was announced.
A spokesperson for Jet2 said: “ Our pricing, as is common practice in the travel industry, is based on the principle of supply and demand.
"As supply reduces, an inevitable consequence is that prices increase.
"However, we are looking at adding more supply (flights and seats) to help customers at this time.”
