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Bangkok Post
Bangkok Post
Business
BOONSONG KOSITCHOTETHANA

AirAsia moves Changi operations to Terminal 4

Thai AirAsia, along with its sister airlines, will shift their operations at Singapore Changi airport from Terminal 1 to the new Terminal 4 from Nov 7.

All AirAsia flights scheduled for that day will arrive at and depart from T4, with departing and arriving flight schedules to remain unaffected by the move.

The low-cost carrier group has advised passengers departing from T4 to arrive three hours before departure to ensure sufficient time to move through the new facility.

Passengers can reach the terminal via taxi, privately-hired cars, bus and personal transport.

Those using MRT services will need to head to T2 arrival hall and take the free shuttle bus service that will ferry guests to T4. The shuttle bus will be available every 10 minutes for 24 hours a day, every day of the week.

AirAsia Singapore chief executive Logan Velaitham said the move to the new state-of-the-art, fully-automated T4 for all flights departing and arriving in Singapore is in line with AirAsia's vision of becoming a digital airline.

"This year, the focus in Singapore is to embrace fast and seamless travel. We collaborated with Changi Airport Group to automate and innovate our check-in and airport experience," said Mr Velaitham.

At T4, AirAsia will deploy 19 check-in kiosks, 14 auto bag-drop machines, two document check counters and two payment counters at Row 4, with group check-in services available at Row 5.

Passengers will be able to check in at home via web and mobile, print their bag tags at the carrier's self-service kiosks and drop their bags at the auto bag-drop machines when they come to the airport, or proceed directly to the gate if they have no check-in baggage.

Thai AirAsia operates frequent services to Singapore with five daily flights from Bangkok's Don Mueang airport, one daily each from Phuket and Krabi.

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