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Medical Daily
Medical Daily
Elena Vega

AI Scribes Are Now Recording Millions of Doctor Visits. Are Patients Being Asked? A Major Lawsuit Says No

The next time you sit down in a doctor's office, there may be a third party in the room — invisible, silent, and recording every word. Ambient AI medical scribes, which use microphone-enabled devices to capture the full audio of doctor-patient conversations, transcribe them in real time, and auto-generate clinical documentation for the medical record, have been deployed at an accelerating pace across U.S. healthcare systems over the past two years. Companies including Nuance, Abridge, Suki, and Nabla have established partnerships with some of the largest health systems in the country — and the technology is spreading far faster than either patient awareness or regulatory guidance.

A June 10, 2026 deep dive published by Medscape is the latest to raise the alarm about informed consent, framing the issue with stark directness: recording a clinical conversation requires patient consent — and in California and 12 other states, all parties in the conversation must consent before recording begins. Lawsuits allege that patients were not asked whether recording was appropriate, were not told what the recording would be used for, and were not informed about third-party data retention.

The Sharp HealthCare Lawsuit

The most prominent legal action to date involves Sharp HealthCare — one of San Diego's largest health systems — which announced a partnership with the AI documentation company Abridge in April 2025. A January 2026 Medscape report documents a class-action lawsuit filed by a Sharp patient who says his July 2025 routine physical exam was audio-recorded using Abridge's ambient technology without his knowledge or consent.

The patient later discovered documentation in his online patient portal claiming he had been "advised" about the recording and had "consented" — language the lawsuit calls false. When he requested deletion of the recording and transcript, Sharp personnel told him that Abridge retains data for 30 days after a visit and that the recording could not be promptly deleted.

The lawsuit alleges violations of California's Confidentiality of Medical Information Act and wiretapping statutes, and seeks class-action certification that could include any California resident who had a visit recorded by Sharp without proper consent. California, along with 12 other states, requires all parties to consent before a recording begins.

What Patients Should Know — and How to Protect Their Rights

The technology itself is not inherently harmful. Research consistently shows that AI scribes reduce physician documentation burden, cut after-hours charting time, and may improve the quality of clinical notes. Burnout from documentation has been a major driver of physician departure from practice, and tools that genuinely reduce that burden serve patient interests as well as physician interests.

The problem is not the technology — it is the consent process, or lack thereof. Under HIPAA, using an AI scribe for clinical documentation falls within permitted treatment use, and federal law does not require separate patient authorization. But state recording consent laws, state health privacy statutes, and — most fundamentally — medical ethics all impose additional requirements that vary widely and are not being uniformly followed.

Patients have the right to ask their physician or health system whether AI ambient scribing is being used during their appointment, to request that it be turned off, and to ask what happens to the recording and transcript after the visit. They also have the right to request that any recording associated with their visit be deleted, and to receive a clear, honest answer about whether that is possible given the vendor's data retention policies.

For patients in two-party consent states (California, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, Washington), consent to recording is legally required. If you were not asked and believe you were recorded, you have the right to file a complaint with your state attorney general's office.

Frequently Asked Questions

Q: Are hospitals recording my doctor's appointments with AI?

A: Many U.S. health systems have deployed ambient AI scribes. Whether your visit is being recorded depends on your specific provider and health system. You have the right to ask before any appointment begins.

Q: Is this legal?

A: Under federal HIPAA law, AI scribing for clinical documentation is generally permitted as a treatment activity. However, 13 states — including California — require all parties to consent to recording. Violations can trigger state law penalties.

Q: What is the Sharp HealthCare lawsuit about?

A: A California patient sued Sharp HealthCare in January 2026 alleging his appointment was recorded by Abridge AI without consent, in violation of California privacy laws. The suit seeks class-action status for all affected California patients.

Q: What can I do if I don't want to be recorded?

A: Ask your provider before your appointment whether AI ambient scribing will be used. You have the right to decline. Request written confirmation that recording will not occur if you do not consent.

Q: What happens to the recording after my visit?

A: Data retention policies vary by vendor. The Sharp lawsuit revealed that Abridge retains recordings for 30 days. Ask your health system or provider directly about their vendor's data retention and deletion policies.

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