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Windows Central
Windows Central
Technology
Kevin Okemwa

AI isn’t optional at Microsoft — CEO Satya Nadella just made that clear, but almost no one is using Copilot

Microsoft CEO Satya Nadella in front of the Microsoft Copilot AI logo.

Microsoft appears to be taking an all‑gas‑no‑brakes approach to AI development under CEO Satya Nadella’s leadership.

According to an internal memo exclusively obtained by Business Insider, Nadella is reportedly pressuring high-profile executives and teams to "work faster and leaner — all designed to consolidate power around AI leaders and radically reshape how the company builds and funds its products".

In August, Microsoft's CEO indicated that Bill Gates' software factory vision for the company is dated. While it may have played a role in the tech giant's immense success, Nadella believes it's time to move on from this mentality and embrace new strategies, particularly in the realm of AI. "That idea has guided us for decades," indicated Nadella. "But today, it's no longer enough."

Bill Gates, Steve Ballmer, and Satya Nadella. (Image credit: Getty Images | Bloomberg)

The company is seemingly shifting its focus from solely software development to intelligence, integration, and AI as it unlocks a new chapter. However, Microsoft executives are having a rough time adjusting to the new reality.

Speaking to Business Insider on the condition of anonymity, a Microsoft executive indicated that "Satya is pushing on intensity and urgency." As a result, some Microsoft veterans are in a tough spot, battling over whether to stay the course and power through the workload needed to bring Satya Nadella's AI dream to fruition or leave the company. "You've gotta be asking yourself how much longer you want to do this."

Satya Nadella on stage. (Image credit: Windows Central)

Amid reports suggesting that virtually no one is using Microsoft Copilot, prompting investors to raise concerns about returns on their multibillion-dollar investments in the seemingly elusive and ever-evolving technology, the plans aren't letting up.

It's reported that Nadella is having conversations with executives across the company to sign on for the transformation or depart. Nadella has already made elaborate measures to ensure that his AI vision for Microsoft takes off.

For instance, Microsoft execs told Business Insider that the new appointment of Judson Althoff as CEO of the company's commercial business was a well-calculated move by Satya Nadella:

Satya is 100% engaged with leading the company to learn and embrace AI. The Judson move was brilliant. It actually allows Satya more time to advance the company in its AI journey. Satya spends a good amount of time in meetings you could characterize as AI learning, product, and engineering.

Satya Nadella reportedly launched a weekly AI accelerator meeting and a dedicated Teams channel to help bolster and accelerate the company’s AI efforts. He’s also using these platforms to share distinctive ideas.

Business Insider's Ashley Stewart reported that executives don't make presentations during these meetings; instead, junior technical fellows are encouraged to contribute and share their thoughts about the AI and its trajectory.

Microsoft in New York. (Image credit: Getty Images | Bloomberg)

Elsewhere, the damning report also indicated that there might be some major shakeups in Microsoft's top management, with Rajesh Jha, lead of Microsoft's Office and Windows, and Charlie Bell, the cybersecurity boss, set to retire in the foreseeable future. However, Microsoft spokesman Frank Shaw seemingly dismissed these claims, indicating that there are no expected changes in the company's senior leadership in the short term.

Coincidentally, a separate report from last year highlighted Microsoft insiders' doubts about the company's AI strategy and its perceived fixation on the technology. Some indicated that the company was attempting to fly a sinking ship with Copilot, while a high-ranking executive referred to some of Microsoft's AI tools as "gimmicky" because they barely work.

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