All she wanted was a slice of toast.
But when Timea Ganji opened her Kingsmill loaf, she discovered it was full of crusts.
The 41-year-old also needed to prepare lunch for her children, with no time to grab another loaf. And she did not see the funny side.
"It's not funny first thing in the morning, when you have half an hour to get the kids to school and there's no time to get another loaf," she said.
Kingsmill are now looking into the problem and sent the mum from Radcliffe-on-Trent in Nottinghamshire a "more conventional loaf."
They say more than a quarter of all bread thrown away are the crusts.
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"It just looked like a normal loaf when we bought it," she told the BBC.
"Because of the yellow packaging, you can't see it properly. You can see it's sliced, but you couldn't see it is all just crusts.
"Then, in the morning, I just wanted some toast and to make sandwiches and I was just staring at it. I don't really understand how it can happen."
The restaurant owner posted the pictures to Facebook, and she's had some helpful comments about eating her crusts for curly hair.
But she was having none of it.
"Maybe I'd like curly hair but I don't want a hairy chest," she said.
She said she loves baguettes, sourdough or tiger bread but sadly for her, she thinks "these ends are not as tasty."
"You can't make sandwiches with them and the kids won't eat them," she explains.
Mrs Ganji said she had considered adding the bread to a meatloaf or making breadcrumbs.
A Kingsmill spokeswoman said the firm was investigating "to find out how this particular collection of crusts found its way into Mrs Ganji's shopping".
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