An injured 93-year-old man was told there was a two hour wait for an ambulance after sustaining head injuries following a fall.
Terry Martin, originally of Cootehill, Co Cavan, suffered the injuries when he tripped outside Maxi Zoo pet store in Blanchardstown. The fall resulted in a broken eye socket, as well as a small bleed on the brain.
However, to his daughter Teena Gates, the extent of the injuries were initially thought to be far more serious, as he lost consciousness for over two minutes.
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Teena spoke to Dublin Live about how fear took over after her father fell, saying: "I was totally useless. I have first aid training but I started screaming and I'd say I put the fear of god into everyone near me from my shouting.
"The amazing staff at Maxi Zoo came to our help and gave him blankets for and jackets for his head and put him in the recovery position. He was bleeding from the nose and have obvious bad damage to his eye.
"Someone spoke with the ambulance operator and they told me that there would be a wait for two hours. This was a shock but I couldn't fully register it as I was taking care of dad."
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It was then that Teena decided to take matters into her own hands, worrying as her father began to get slightly sleepy. With the help of others, she took the ten-minute drive to Connolly Hospital.
However, things began to get more shocking, as Teena outlined: "There was no clean cubicles in the A&E, so the nurses had to get their sterile gloves on and started scrubbing the area. So on top of everything they do, they are cleaners too!
"This is four o'clock in a capital city, and it is a 93 year-old man who has worked every day of his life and paid taxes, and there's nothing to take him to hospital.
"I am in no way critical of the ambulance services or the fire brigade, or anything like that, but we need to get on top of this mess.
"A 93 year-old man has no dignity waiting two hours lying in the streets for services to come for him."
Luckily, Terry did not suffer any life-threatening injuries, and is now at home recovering with his loyal dog, 'Google'.