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Entertainment

Aurelija Rakauskaitė

50 Times Customers Tried To Sabotage Businesses With Their Bad Reviews But Got Brutally Shut Down

Wendys (Organization) Ryanair

We live in the golden age of online reviews. One can actively track the changes, improvements and downgrades of a business just by reading reviews from over the last few years. It’s also a gold mine for comedy, as the average person who's been inspired to leave a review either had a great or horrible time. But sometimes companies decide to reply.

So we’ve gathered some of the most brutal and unhinged responses businesses have given to folks who wanted to leave a bad review. Get comfortable as you scroll through, upvote your favorites and be sure to share your thoughts in the comments section down below.

#1 Surrendering A Pet

Image credits: egguchom

#2 Came Across This While Looking For Reviews To A Local Tattoo Studio

Image credits: kaboomeh

#3 100% Pure Beef

Image credits: reddit.com

Not long ago, corporate social media accounts were stiff, sanitized, and painfully boring. They posted promotional graphics, churned out generic holiday greetings, and sometimes even forgot that social media is supposed to be, well, social. But over the past decade, companies have undergone a transformation online, learning that personality, humor, and even sass can make them far more relatable. Few companies do it as well as Wendy's, whose snappy comebacks and sassy roasts are a cultural phenomenon.

How did this happen? Businesses first discovered that audiences on sites like Twitter (now X), Instagram, and TikTok don't want to be lectured by voiceless faceless corporations. They want to interact that feels human. Wendy's cracked the code by adopting a fearless, zesty tone that is not afraid to ridicule competitors, or even ridicule themselves.

#4 Fake Review

Image credits: No-Bear

#5 Now Who's Crying

Image credits: egguchom

#6 He Got Laughed By The Whole Internet

Image credits: takeawaytrauma

Instead of blandly tweeting on Twitter about new items, they eviscerate their rivals like McDonald's with jokes that travel faster than any typical ad campaign would have. By being willing to drop that corporate facade, they managed to pierce through a cluttered online environment.

#7 Another Ramen Creep

Image credits: Bloody0Hex

#8 Imagine Complaining About This

Image credits: ultravioletduck

#9 Technically The Troof

Image credits: AfricanWarrior96

Another noteworthy shift is how companies handle hate speech and criticism. Where once the standard was to quietly delete, ignore, or provide a boilerplate apology, today many brands see such moments as an opportunity to translate tension into engagement.

#10 Goes To Cauliflower Restaurant But Dislikes Cauliflower

Image credits: egguchom

#11 Rude Is As Rude Does

Image credits: scistudies

#12 This Review Of My University

Image credits: DrKader

Wendy's, for instance, has built a reputation for deflating criticism through sarcasm or humor, often translating negativity into viral moments. This is not the same as avoiding blame, when something is egregious, companies still need to own up, but having the ability to respond with personality reduces even criticism to less of an adversarial tone. Consumers prefer it when a brand doesn't avoid a script but responds in a way that comes across as honest.

#13 Lady In My Local Group Posts About This Review She Left On An Restaurant, With The Owners Reply

She got completely wrecked by comments in the group and ended up deleting her post, but not before I got this screenshot of her review. Owner of the restaurant is hella chill and the place is chill.

Image credits: EFIRE23

#14

Image credits: Yoda1PositivityStar

#15 The Entitlement Is Strong With This One

Image credits: Rodger_Smith

Meme culture has also compelled companies to adapt. A good meme or timely reference shows cultural awareness and proves the people running the account actually reside in the same universe as the consumers.

#16 A Review For A Local Gun Range

Image credits: acrobafox

#17 Openly Admitting This

Image credits: egguchom

#18 Great Response From The Owner

Image credits: isbragg91

Social media managers have become web interpreters of culture, combining brand personality with web sense of humor in a way that is effective instead of feeling like it is forced. The result? Posts shared voluntarily by customers, giving companies free publicity in the guise of entertainment.

#19 Actually

Image credits: egguchom

#20 No Words

Image credits: takeawaytrauma

#21 Lying On Yelp Reviews

Image credits: thegodzilla25

It's a dangerous strategy, of course. Trying too hard to be funny risks alienating audiences, and venturing into delicate subjects without care can ruin a brand in one night. But done right, the payoff is staggering, customer loyalty, viral visibility, and the impression that a brand is something more than a logo.

#22 Someone Accidentally Reveals Their Browser History In An App Review

Image credits: xx-hey_joe-xx

#23 At A Rolled Ice Cream Shop

Image credits: garbageCoward

#24 Reviewing A Place That Isn't Even Open Yet

Image credits: endoflevelbaddy

Companies like Wendy's demonstrated that being friendly, funny, and a little bit edgy on social media is far more powerful than corporate doublespeak ever was. Social media is no longer just an advertising vehicle, it's a stage on which brands can show their personality, establish relationships, and even turn criticism into comedy gold. And if a cheeky tweet concerning chicken nuggets can command millions of impressions, it's obvious the days of dull corporate tweets are done.