Estate planning is supposed to bring peace of mind. You want to know that your will, trust, and other important documents are safe and easy to find. But what if the app you trust to organize your estate plan actually puts your documents at risk? Misfiled or lost files can cause confusion, legal trouble, and even family disputes. Many people don’t realize that some estate planning apps have a history of misfiling critical documents. This can lead to big problems when you need those files most. Here’s what you need to know about estate planning apps that misfile documents—and how to avoid the headaches they cause.
1. EverPlan: Overwhelmed by File Types
EverPlan is a popular estate planning app. It promises to keep your documents organized and secure. But users have reported that EverPlan sometimes misfiles documents when you upload multiple file types at once. For example, if you upload a will, a trust, and a power of attorney in different formats, the app may place them in the wrong folders. This makes it hard to find what you need later. If you use EverPlan, double-check that each document is in the right place. Don’t assume the app will sort everything correctly. Always keep a backup outside the app, just in case.
2. Trust & Will: Syncing Issues Lead to Lost Files
Trust & Will is another big name in estate planning. It offers digital storage for your legal documents. But syncing problems between devices can cause files to go missing or end up in the wrong folder. Some users have found that after editing a document on their phone, the changes don’t show up on their computer. Others have lost files entirely after a failed sync. If you use Trust & Will, make sure you check your files on every device. Download copies to your computer or print them out. Don’t rely on the app alone to keep your estate plan safe.
3. LegalZoom: Confusing Folder Structure
LegalZoom is well-known for online legal services, including estate planning. But its app has a confusing folder structure that can lead to misfiled documents. Users have reported that it’s easy to accidentally save a will in the “Financial” folder or put a trust in the “Personal” section. This makes it hard to find documents when you need them. If you use LegalZoom, take time to learn how the folders work. Label your files clearly. And keep a list of where each document is stored. This extra step can save you a lot of stress later.
4. Quicken WillMaker: Auto-Save Errors
Quicken WillMaker is a trusted name in estate planning software. But its auto-save feature sometimes creates duplicate files or saves documents in the wrong place. For example, if you edit your will, the app might save a new version in a different folder without telling you. This can lead to confusion about which version is the most recent. If you use Quicken WillMaker, turn off auto-save if possible. Save files manually and check the folder each time. Keep only one version of each document to avoid mix-ups.
5. Tomorrow: Shared Access Problems
Tomorrow is an estate planning app that lets you share documents with family members. This sounds helpful, but it can cause problems. If two people edit the same document at the same time, the app may save the wrong version or misfile the document. Some users have found that shared files disappear or end up in the wrong folder after being edited. If you use Tomorrow, set clear rules about who can edit documents. Only one person should make changes at a time. Always check that the latest version is saved in the right place.
6. Fabric: Incomplete Uploads
Fabric is designed to make estate planning simple. But users have reported problems with incomplete uploads. Sometimes, a document looks like it’s uploaded, but only part of the file is saved. This can happen if your internet connection drops or the app times out. The result is a missing or incomplete document. If you use Fabric, always check that each file is fully uploaded. Open the document in the app to make sure it’s complete. Keep a backup copy on your computer or in the cloud.
Why Misfiled Documents Matter More Than You Think
Misfiled estate planning documents can cause real harm. If your will or trust is missing or incomplete, your wishes may not be followed. Family members could end up in court, fighting over your estate. Legal fees and delays can add up fast. In some cases, a misfiled document can even make your entire estate plan invalid. The risks are real, and they’re not just technical problems—they can affect your family’s future.
Take Control of Your Estate Plan
You can’t always trust estate planning apps to keep your documents safe. The best way to protect your estate plan is to stay organized yourself. Always double-check where your files are stored. Keep backup copies in more than one place. Print out important documents and store them in a safe location. Talk to your family about where to find your estate plan. And if you’re not sure about an app, ask a lawyer for advice. Your estate plan is too important to leave to chance.
Have you ever had trouble with an estate planning app? Share your story or advice in the comments.
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