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The Times of India
The Times of India
World
TOI World Desk

5 Indians, 2 US businessmen: Inside India's call center operation that FBI shut down for fraud

The FBI in Boston announced that they shut down a call center operation in India after busting a major racket that involved perpetrators from the US, too. The call center operation defrauded hundreds of elderly victims in the US and elsewhere out of millions of dollars through tech support scams. The FBI investigation said two senior executives from the US were part of it and in fact, they enabled it by turning a blind eye to the widespread fraud.

Who are Adam Young and Harrison Gevirtz? What was the scam?

Florida's Adam Young, 42 and Las Vegas' Harrison Gevirtz, 33, operated a business, Ringba, that provided telecommunications-related services, including telephone numbers, call routing services, call tracking, and call forwarding services, to customers they knew were engaged in tech-support fraud schemes. They have now pleaded guilty to misprision of a felony, in violation of federal law. They are scheduled to be sentenced on June 16, 2026.

The investigation further revealed that call centers based in India utilized Young and Gervitz’s business to route their “tech fraud” scheme calls and, in some instances, advised those fraudsters on methods intended to reduce complaints and prevent account terminations.

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