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The Independent UK
The Independent UK
National
James Liddell

Amazon seller mistake causes woman to be sent hundreds of packages of the same item

  • A San Jose woman's home was deluged with hundreds of Amazon packages over approximately a year, causing significant disruption.
  • The packages contained faux-leather car seat covers from a Chinese online seller, Liusandedian, with the woman's address incorrectly listed as the return destination.
  • Customers attempting to return the ill-fitting seat covers faced exorbitant shipping fees, as the seller allegedly violated Amazon's return policy for international vendors.
  • The woman repeatedly contacted Amazon about the issue, but was initially advised to donate or dispose of the unwanted deliveries.
  • Following an investigation by ABC 7 News, Amazon apologized to the woman, removed the accumulated packages, and pledged to address such seller practices.

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